Privacy Policy

Business Name: Viking Online (Lumina Boost) LTD Trading As:Grom Growth

Registered Address: 86-90 Paul Street, EC2A 4NE, London, United Kingdom

Contact Email: [email protected]

Jurisdiction: United Kingdom

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, submit your details via forms or landing pages, or interact with our services. We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect the following types of information:

Name

Email address

Phone number

Company name

IP address

Browser and device data

Interaction with our ads or website

Any other data submitted via forms

Data may be collected through:

Website forms (with consent checkboxes)

Meta lead forms (Facebook & Instagram)

Cookies and tracking tools (Google Analytics, Meta Pixel)

Communication platforms (e.g., SMS, WhatsApp, email via Twilio and GHL)

3. How We Use Your Information

We use the information you provide to: Contact you by email, SMS, phone, or WhatsApp

Provide services you’ve requested

Send marketing and follow-up messages

Improve our website and marketing effectiveness

Comply with legal obligations

You may opt out of any communications at any time by replying “STOP” to messages or using unsubscribe links where applicable.

4. Legal Basis for Processing

Under UK GDPR, we rely on:

Consent (via checkboxes or Meta lead opt-ins)

Legitimate interest (for remarketing, analytics, and service-related communication)

Contractual necessity (when delivering a requested service)

5. Data Sharing

We do not sell your data. Your data may be shared with:

Our internal team and software platforms (e.g., GHL, Twilio)

Trusted service providers acting on our behalf

Legal or governmental authorities if required by law

6. Cookies & Tracking

We use cookies, Meta Pixel, and Google Analytics to track visitor behaviour for advertising and analytics. You can control cookie permissions through your browser settings.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

8. Your Rights

You have the right to:

Request access to your data

Correct inaccurate data

Request deletion of your data

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Security

We implement industry-standard measures to protect your data, including encryption and secure access protocols.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from anyone under this age.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the effective date listed above.

12. Contact Us

For any questions or data requests, contact: [email protected]